Beyond Decision Rights: What Most Decision Processes Get Wrong

Today in business, the “advocacy-approval” process is the norm for decision making.

You’re likely to have participated many times yourself: A champion presents a proposal; the decision-making body pokes hard to find holes and correct assumptions. If the advocate can convince the deciders, they win! If not, it’s back to the drawing board.

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But simply put, the advocacy-approval decision process is wrong.

It leads to a competition among people rather than among alternatives

Meaningful alternatives are often rejected too soon in favor of the champion’s preferred choice

It amplifies common biases such as selective attention and confirming evidence.

It leads to a “satisficing” decision instead of finding the best

To foster a collaborative search for the highest-value opportunity, one that doesn’t leave value on the table, look beyond conventional “decision rights” to assign clear responsibility for reaching a quality decision.

This webinar looks at the decision quality role and the decision workflow as part of an effective process for ensuring a high-quality decision that has the engagement and support of the organization. We demonstrate how to extend processes such as RACI and RAPID to drive to decision quality.

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